mingky

Cancel Google account login

14 posts in this topic

Hi guys, anyone here who have experienced this kind of issue? I am getting an error message when I try to switch accounts using Google. 

Error message: Cancel Google account login

May I know how were you able to fix it. I resynced my google account, reinstalled CoL, reset factory settings but any of those options did not work. 

Thank you! 

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17 hours ago, mingky said:

Hi guys, anyone here who have experienced this kind of issue? I am getting an error message when I try to switch accounts using Google. 

Error message: Cancel Google account login

May I know how were you able to fix it. I resynced my google account, reinstalled CoL, reset factory settings but any of those options did not work. 

Thank you! 

 

Me too, others ID cant login...when i want to switch account.

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That sucks, I already sent a support ticket, hope this will be resolved asap

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Same problem here.it has been 3days and i still cant switch account.

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Me too i cant sign in using google account 😡😡😡 . Now im using guest account that always reset to lvl 1 character.😠😠😠

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I'm facing same issue as well. I tried reinstalling and now I can't even login to my main account (stucked with a guest account)

Please help! @TinyDragon @Ocho

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Hey folks! Thanks for the feedback. The team is looking into this issue. It would be super helpful if you can provide details such as screen shots.

TinyDragon

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Thank you Tinydragon!

Not much details I can give just that when we attempt to Switch Account via Google Account the game will pop up the "Cancel Google Account Login" message and the user has no choice to switch.

Seems like the game auto cancelled the request to login to google account.

Here's a screenshot of it. Really nothing much.

https://ibb.co/ecqa0d

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27 minutes ago, Aravelle said:

Thank you Tinydragon!

Not much details I can give just that when we attempt to Switch Account via Google Account the game will pop up the "Cancel Google Account Login" message and the user has no choice to switch.

Seems like the game auto cancelled the request to login to google account.

Here's a screenshot of it. Really nothing much.

https://ibb.co/ecqa0d

 

Thank you! It's helpful! We'll keep you updated.

TinyDragon

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Hey folks! Are you still experiencing this problem? If yes, could you please provide your region to us?

TinyDragon

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Hey folks! The team is still working on investigating this problem. Could you please provide the following info here or via private message to me?

  • You device IP
  • Your server ID
  • Your in-game ID

Such information would be super helpful. 

TinyDragon

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