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Ainz

Why am I accused of a violation I did not commit netease

17 posts in this topic

Posted (edited)

@TinyDragon

My account was frozen for half an hour today with a message saying that it was frozen due to prohibited speed hacking behaviour.

I am aggrieved that netease falsely accuses me of speed hacking when I have never used cheating software(nor do I know where to get them or how to use them)  for any game and platform. I do not share account whatsover as well.

Please put me through to the support team.I want to know how this mess-up occurred.

Edited by Ainz

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1 hour ago, Ainz said:

@TinyDragon

My account was frozen for half an hour today with a message saying that it was frozen due to prohibited speed hacking behaviour.

I am aggrieved that netease falsely accuses me of speed hacking when I have never used cheating software(nor do I know where to get them or how to use them)  for any game and platform. I do not share account whatsover as well.

Please put me through to the support team.I want to know how this mess-up occurred.

 

If you really didnt do anything i am sorry for your trouble but i am glad to see they are taking actions towards speed hacking. Now if they mess it up and ban the wrong players, like the messed up the gem compensations, thats a different story xD

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That was just a random ban like netease style 

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11 hours ago, Ainz said:

@TinyDragon

My account was frozen for half an hour today with a message saying that it was frozen due to prohibited speed hacking behaviour.

I am aggrieved that netease falsely accuses me of speed hacking when I have never used cheating software(nor do I know where to get them or how to use them)  for any game and platform. I do not share account whatsover as well.

Please put me through to the support team.I want to know how this mess-up occurred.

 

To contact support visit http://CrusadersofLight.link/Support

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I just had it happen too me while I was in trail quest on my main. Wtf don’t kick the none hackers ffs. Why are we being punished iv put a ticket into the support crew. I want a explanation about this.

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On 5/8/2018 at 0:59 AM, NeilDGTyson said:

i am glad to see they are taking actions towards speed hacking.

Don't kid yourself. Nothing is being done. ARiESWAR is still cheating using so called "speedhack", even in assassination minigame (speedhack + alt account) and there is no action taken by Netease. I mean, come on, you can cheat in assassination with alts and fly under the radar by making it believable and no speedhack required but that dude just doesn't give a sh*t. Why? Because he/she has never been banned.

If they are taking actions then they are not detecting cheaters correctly and just banning users randomly.

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4 hours ago, Esrun said:

Don't kid yourself. Nothing is being done. ARiESWAR is still cheating using so called "speedhack", even in assassination minigame (speedhack + alt account) and there is no action taken by Netease. I mean, come on, you can cheat in assassination with alts and fly under the radar by making it believable and no speedhack required but that dude just doesn't give a sh*t. Why? Because he/she has never been banned.

If they are taking actions then they are not detecting cheaters correctly and just banning users randomly.

Video was submitted on Shemaecaps speedhacking and nothing was done. So many people have complained about ARiESWAR on this forum, nothing gets done. Players with vulgar names are reported in game, nothing gets done. Meanwhile, the rest of us log into a bug laden content and contend with speedhackers making the game unfair and read vulgar and offensive player names. But can you guess what does work, has always worked and never had bugs? THE GOBLIN MERCHANT! 

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I totally agree to netease not doing anything to all these hacks and bot programmes. I have reported so many bots but i still see them farming away. Wonder when will the day come when netease takes action. Maybe they never will, to those who spend some real money. 

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@TinyDragon
What is this crap?!   I know it's not you in particular, but...   My account was frozen for the same reason, (Speed hacking Behavior).  I've never done it and don't know how.
I was also in a raid for the last 2 hours...
Where's the proof?  When/where did I 'speed hack'?
If this is the type of thing you're doing I'll just start reporting people I don't like to have them banned.   (Clearly proof is not needed,  as I've never done it)

 

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Please be aware that speed hacking is NOT allowed in the game. Speed hacking behavior is detected by the team using proper methods. Speed hackers will be punished according to current rules. If you don't agree with the team's decision or need a proof, please contact Customer Support by visiting http://crusadersoflight.link/Support.

TinyDragon

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Lol thats funny. Someone prolly saw you land and you were prolly running 300mph due to that crazy lag spike ppl usually get and someone was like oh speed hacking when it was just the lag spike. 

I been seeing ppl go outside of the map in 3v3s and 5v5s where you cant hit them but they could hit you. Never bothered reporting it since they dont ban ppl or soft ban them. Now ig i can since they seem to be doing some bans now. 

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Sucks to see ppl getting banned for no reason though. Thats if they are telling the truth on here and the game devs seems to make a good bit of mistakes so its completely believeable (no offense netease) lol

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31 minutes ago, Crashing player said:

Sucks to see ppl getting banned for no reason though. Thats if they are telling the truth on here and the game devs seems to make a good bit of mistakes so its completely believeable (no offense netease) lol

 

It can't be resolved on a forum. We value player privacy and won't discuss what people are or are not doing in public. Anyone who is willing to cheat is also willing to lie. Therefore any discussion is super pointless. If people think they were banned in error they should contact CS at the link I gave above.

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Posted (edited)

On 5/9/2018 at 6:50 PM, Joseph said:

Video was submitted on Shemaecaps speedhacking and nothing was done. So many people have complained about ARiESWAR on this forum, nothing gets done. Players with vulgar names are reported in game, nothing gets done. Meanwhile, the rest of us log into a bug laden content and contend with speedhackers making the game unfair and read vulgar and offensive player names. But can you guess what does work, has always worked and never had bugs? THE GOBLIN MERCHANT! 

Not true gob merchant has been bugged in the past. Feb 12 a lot of people (including myself) bought gob merchant deals and never received the loot boxes. 

Edited by Dracula_X

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On 5/14/2018 at 1:14 PM, Ocho said:

 

It can't be resolved on a forum. We value player privacy and won't discuss what people are or are not doing in public. Anyone who is willing to cheat is also willing to lie. Therefore any discussion is super pointless. If people think they were banned in error they should contact CS at the link I gave above.

Y'all CS dont work 90% of the time. At first it did. Then 2 months after the game was released it seem to stop. 

You are absoulty right. It can't be resolved on the forums but it gives a great idea of how everything works. 

Go look through all the tabs that col offers about col and check out all the responds. Col peer support tab is dead with responds. Yea sure you or someone else will first respond but never see that topic again. 

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20 hours ago, Crashing player said:

 Col peer support tab is dead with responds.

 

Peer support is for other players to provide advice on how they have resolved issues, staff will not respond there typically.

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