ImZip_

Knives Out - Account disappeared?

21 posts in this topic

NetEase Games,

 

My name in-game is: ImZip_

I've purchased a $20 US, I've got proof and bought the Shadow set for my female character with it, I cannot access my account by any means, I've tried my Facebook, the Game Center, everything (fix the user screen... everything is on chinese...) I would love to hear any way to access my account. I only deleted the game one day and reinstalled the other.

I'm currently playing in another account since I can't do nothing, please help.

Thanks,

 

ImZip_.

A04.jpg

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NetEase, The same thing happened to me! i dont understand how to get my account back, I had worked very hard on my screen name: Cosmicc. i know the account still exists because it wont allow me to create a new user with the same name

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i found an answer, i took screen shots of the menus and used a translator.

i will roughly describe the symbols next to the text:

-the option with the RECYCLE symbol, is the "switching account" option, if you have your ID you will be able to recover your account. I was lucky enough to stream this and save my ID from the in-game account menu while looking through past videos.

-The option with ONE MAN: "open new game"

-The (?) option: "help"

-The option with TWO OVERLAPPING MEN: "tied to given account number", not sure what that means.

-The TICKET option: "hair line bow following fan code", it must be some promotion.

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On 12/27/2017 at 0:49 AM, yeltsin909 said:

i found an answer, i took screen shots of the menus and used a translator.

i will roughly describe the symbols next to the text:

-the option with the RECYCLE symbol, is the "switching account" option, if you have your ID you will be able to recover your account. I was lucky enough to stream this and save my ID from the in-game account menu while looking through past videos.

-The option with ONE MAN: "open new game"

-The (?) option: "help"

-The option with TWO OVERLAPPING MEN: "tied to given account number", not sure what that means.

-The TICKET option: "hair line bow following fan code", it must be some promotion.

 

Didn't help.

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Yeah, i did more of this translating with more images: i was wrong, basically, dont **** with the menus where there servers are found.

I created a new character, sadly, i have a twitch stream to continue, im actually sad i lost some foregin team mates!

I was only a level 12, i was considering spending on an outfit but not now, not until i can gurantee i can get my money back or if this forum is supported by Asia Netease, not SF Netease. 

American Netease has no indication that Knives Out! Even exists on their website. Very esoteric? Lol 

either way, i hope you get your money back, you should email them directly or spam them, thats totally unfair!

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9 hours ago, ImZip_ said:

2 weeks and no reply from NetEase lmao.

Playstation and Rockstar did the same to me when my account got deleted, they sent me to a ‘community’ ‘self-help’ fourum, they probably dont have enough employees to troubleshoot? Total BS, we should spam their folders, i’ll link this fourum to their facebook, they’re PR rep seems to respond on that. Maybe we’ll get an answer??!!

But like i said earlier, Netease in China is the one who made this game, American Netease doesnt even mention this game on their website. Something really strange about that, i cant read their other site since its covered in text i dont feel like decoding through google translate. What i could gather:

we created new accounts (or atleast, i did) our old accounts still exist since we cannot choose out old name. We need a means of logging back in, only issue is that we created user names without passwords! Knives Out! Relies on the IOS Game App to sign in, there is some sort of error that is created when two knives out accounts are made. 

What we need:

-this man’s money back, with interest! Or some cool outfit package!

-Switch accounts/account recovery

 

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Still no answers, already called Apple to issue a claim/refund regarding this issue.

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I want my account back😭 please do something or what can i do

 

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@ImZip_ @yeltsin909 can you help me? I dont want to play anymore without my old account i mean i was on level 20 and had the best teammates as friends

 

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Look up Knives Out! facebook, they’ve been very responsive with customer service and accounts lately. 

Check out their facebook and talk to them on messanger, they will lead you in the right direction hopefully

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hello my name in the game knives out: alejomen2

What happened is that I lost my account and said I have another but I never believe what I do?

 

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Unbalance
Hello and glad to say hello I would like to request a spin-off of my FrankouskyJr account because there is no smartphone they suggest logging in via my banned software and I have never used any type of hacker and now I am again using a smartphone and I can Login Normally, I was asked to leave from the beginning, and I do not intend to leave because I have friends in the game and in a community of over 200, thanks for your time and I hope to get a good response, thanks

 

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Ive spent over 500 dollars on knives out.I've got the proof to.then i try and get on and play and it says "login failed".Can anyone tell me how to help me get my account back.

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i have spent a lot of time on this game, im a level 26 Diamond 5 and can't login, it says no server selected and i cant get past that. why would i get banned if i dont cheat, i mean i am pretty good and get a lot of kills each game but that doesn't mean i cheat.

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Im litteraly level 28 diamond 5 and everytime i try to play it says "login failed". I thought i got banned but idk why.

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My account name was:purpl3futur3

I uninstalled it for a day and now my progress is gone.

Please help so I can continue the game. Please and thank you. 

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my profile purpl3futur3 is gone I deleted the game for a bit and now it's gone?plz fix I don't want to have to delete it again

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My account name was:Purpl3futur3

I deleted the game for a month and now it's like my progress is gone

Plzzzz fix so I can continue this great game

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I can't sign in or login or switch accounts. It says failed to switch account, visit google play and login.

Please get back my data and progress, I can't  do anything.

Name: Krakow25Low

Email: Bruce.mee1984@gmail.com

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