Spam and unbearable harassment in game faction chat

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Hello I would like to ask a solution from the moderators of the game. There is a problem happening on the Laverlan_Lake-UTC3 server that has been troubling many people and especially me.

There is a player named xXxJumperxXx who does not stop sending Spam and harassing people in the faction chat.

This is happening every day and all day, we have not been able to use faction chat for what it was created.

I and many of us have reported this behavior with the in-game tool that has been going on for weeks, but it does not seem to work.

I have come to ask for action!

I'm sorry if my English is not good, it's not my native language!

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